The Zoom with PayPal integration allows you to charge a registration fee for your webinar through PayPal. Upon registering for your webinar, attendees will be taken to PayPal to complete payment. Once completing the payment, they will receive the webinar's join information.
On-demand webinars can also require a registration fee. If someone registers before the webinar starts, they will have access to both the live webinar and the recording. If someone registers after the webinar starts, they will only be able to see the recording and will not be charged a registration fee.
If you enable this feature, Restrict number of registrants will be automatically enabled. The number of registrants can't be higher than the capacity allowed by the host's webinar license (for example, if the host has a Webinar 500 license, and the PayPal integration is enabled, the maximum amount of registrants allowed will be 500). However, the number of registrants can be restricted to a number lower than the maximum capacity.
Note: If registrants are using Paypal for the first time or paid with a new payment method, they may have a temporary $1 charge from Paypal.
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Note: This feature is currently being rolled out to all accounts with webinar licenses. If you do not have the option shown in the instructions below, submit a request to Zoom Support.
You can view details about registration in PayPal.
If you cancel your registration for a fee-based webinar through Zoom before the start time of the webinar, you will be automatically refunded the registration fee in 3-5 business days.
If the webinar is a recurring series, you must cancel your registration before the first scheduled session in the series to receive your refunded registration fee.
If an attendee cancels their registration before the start time of the webinar, Zoom and PayPal will automatically issue a refund for the attendee’s registration fee. However, if the host cancels the webinar, they will need to manually issue refunds for all registrants. The host must also manually issue refunds for registrants that cancel after the first session in a series, as automatic refunds are only available for registrant cancelations before first scheduled session in the series. Learn how to issue a refund in PayPal.